Shipping policy


 

 

Seoul Lane is an online store of Korean ceramic interior art works such as Moon Jars. We ship directly from South Korea.

If you have any queries about shipping, please contact us here or by email to info@seoullane.com.  

 

Shipping rates

Shipping fees are added at checkout based on the destination location, as follows.

  • International: Flat Rate US$35
  • Within South Korea: Free

 

Shipping times

  • International:  10-15 business days (Korea Post EMS)
  • Within South Korea:  2-5 business days

 

Please note

  • We do not deliver to Post Office boxes.
  • Shipping fees do not include any customs duties or other import fees that may be charged at the destination country.  
  • Refunds are not given for orders refused by customs at the destination country.
  • We are not responsible for any shipping delays, including if orders are held by customs.

 

Before ordering, please check

  • The list of countries currently unavailable for shipping from South Korea (below)
  • The customs restrictions and fees of the destination country 

 

List of countries where shipping is unavailable

The following countries are currently unavailable for shipment due to delivery disruptions: KEDO, UNITED ARAB EMIRATES, ANGUILLA, ANGOLA, ARUBA (NETHERLANDS), BAHAMAS, BAHRAIN, BARBADOS, BERMUDA (UNITED KINGDOM), BHUTAN, BOTSWANA, COCOS ISLANDS (AUSTRALIA), CONGO, CUBA, CAPE VERDE, CURACAO, CHRISTMAS ISLAND (AUSTRALIA), DJIBOUTI, ALGERIA, ETHIOPIA, FAEROE ISLANDS, GIBRALTAR (UNITED KINGDOM), GREENLAND (DENMARK), GUADELOUPE, GUINEA BISSAU, ISRAEL, IRAN (ISLAMIC REP), JORDAN, KIRIBATI, SAINT KITTS AND NEVIS, CAYMAN ISLANDS, SAINT LUCIA, LIECHTENSTEIN, MONACO, MARTINIQUE (FRANCE), MONTSERRAT, MOZAMBIQUE, NAURU, OMAN, FRENCH POLYNESIA (FRANCE), PALESTINE, PAPUA NEW GUINEA, SAIN PIERRE MIQUELON, QATAR, REUNION (FRANCE), Serbia, RWANDA, SEYCHELLES, SUDAN, SURINAME, SAO TOME PRINCIPE, KINGDOM OF ESWATINI, TURKS AND CAICOS IS, FRANCE (FRENCH SOUTHERN), EAST TIMOR, TUNISIA, TUVALU, TANZANIA (UNITED REP), VIRGIN ISALNDS (UNITED KINGDOM), WALLIS AND FUTUNA (FRANCE), WESTERN SAMOA, ZAMBIA, ZIMBABWE,